Author: Gabija Purkinaite

In the dynamic world of aviation, efficient management of Ground Support Equipment (GSE) is crucial. The Sensus Aero GSE Management Module integrates advanced features to enhance safety, efficiency, and reliability in airport management, presenting a well-rounded solution to modern aviation challenges. This module allows full control of all equipment, while monitoring its usage and technical health. The GSE Module utilizes mobile devices for various checklists, where the ‘Driver role’ can execute tasks as set by the ‘GSE Manager role’. Sensus Aero GSE Management enables: • Daily Checklists • Technical Checklists • Customized Checklists • Tracking of In-use/Out-of-service status • Repair & Inventory Management Seamless Management of Every Detail Our comprehensive GSE Module digitalizes how you manage all ground support and additional equipment. With a few clicks, you can access a wealth of technical information about each piece of equipment – from the manufacturer, model, and registration details to purchase and retirement dates, asset codes, and more. For organizations operating across multiple stations, you’ll love the ease of sharing information and migrating equipment, complete with all historical data, checklists, and repair records. Intelligent Document Tracking and Compliance Say goodbye to missed deadlines and expired documents. Our system, tailored to your organization’s setup, enables the GSE Manager to effortlessly track and control document expirations and plan for technical inspections. You’ll get daily reminders about expiring documents, and if action isn’t taken, equipment status updates automatically to ‘out-of-service’ to ensure compliance and safety. Collaborative Workflow for Efficiency Our GSE module is designed to foster a smooth flow between different organizational roles. The GSE Manager can set up daily checklists, kickstarting a process where each Driver, using a tablet or mobile device, completes a detailed checklist before operating any equipment. This includes recording motohour counts, taking photos, and checking fuel levels or battery percentages. Any faults? They’re instantly notified to the GSE Manager and relevant roles, then seamlessly transferred to our Repair Management Module. Comprehensive Technical Checklists and Fault Management Customize technical checklists for every piece of equipment with varying frequencies – daily to annually. During checks, any faults detected are immediately sent to the Repair Management Module, where Mechanics plan and resolve issues, keeping your operations smooth and uninterrupted. Beyond the Basics: Specialized Checklists and In-Use Monitoring Our system allows for the creation of specialized checklists, such as pressure checks, ensuring that no detail is overlooked. The status of each equipment piece updates automatically based on checklist findings, keeping Mechanics informed of any non-critical issues while ensuring the equipment remains in use. Efficient Repair Management and On-Demand Reporting All faults from checklists and maintenance tracking are logged into the Repair Register. Mechanics can then manage and execute repairs, tracking progress with a color-coded system for clarity and efficiency. Need data? Our on-demand reports provide historical data, current plans, and status checks at your fingertips. Sensus GSE Management extends its capabilities beyond traditional management with the potential incorporation of IoT and Telematic devices. This enhancement allows for real-time monitoring and smarter management of ground support equipment, leading to increased operational efficiency and more informed decision-making. We also specialize in the development of Virtual Reality (VR) Training modules, offering a modern approach to staff training. This method provides a practical and interactive learning experience, ensuring that your team is thoroughly prepared for their roles in aviation ground handling. Furthermore, our system is designed for seamless integration with the Sensus Aero Ground Handling Resource Management Solution. This integration ensures cohesive management of ground operations, harmonizing various aspects of ground handling and equipment management into a streamlined workflow. In summary, our GSE Management system is not merely a tool for day-to-day operations but a step towards creating a more connected, efficient, and expertly trained ground handling team. Technological innovations today impact all business sectors. The aviation industry is no exception; companies are turning to more advanced software. However, they usually face resistance to change. Why is it worthwhile for businesses to invest in innovative solutions and be determined to step into a future that guarantees more efficient management of processes and resources? Renata Sumskaite, CEO of Sensus Aero, a company that develops software for aviation and is part of the globally operating aviation holding Avia Solutions Group, shares her insights on the subject The Aviation Industry Lacks Challenges Sumskaite points out that one of the main reasons why the aviation industry is not embracing changes quickly and investing in new technological solutions is the lack of challenges. According to her, compared to other business sectors, no one questions the work of aviation companies or creates more advanced, better-performing alternatives as a challenge. The exclusivity and privacy of the industry limit opportunities and development. “Aviation is extremely comfortable; everything here happens very slowly. No one challenges us – no one is even able to challenge us. For example, banking, the payment sector has an infinite number of ideas. Startups emerge every day. And aviation is highly private. As a result, there are no challenges. Only those currently working in aviation, those who have worked before, or those who will work in the future can bring something new. Do these people do it? I think it’s quite difficult for them. After all, nothing has changed in the last four decades,” Sumskaite assures. Start Point of Change is Analysis According to the CEO of Sensus Aero, the change should begin with the analysis of existing processes, “Every company’s leader occasionally looks at their business risks – which ones are the biggest, most likely to happen, and causing the most damage. Changes should start with what happens most frequently and costs the most. In the Avia Solutions Group, we all feel a duty to contribute to the improvement of the aviation industry through technology – we constantly invest in new, innovative technological solutions, striving to be at the forefront. After all, the beginning of any change starts with a leader’s perspective on the business and the issues it faces”, Sumskaite assures. “The business must decide the level of the system it needs. If you decide to implement all the latest functions here and now, the project will take 3-5 years and cost way too much. Do we really want to invest that much? For example, in the ground handling sector, we don’t issue invoices for services provided, we lose money, we don’t hire the necessary number of employees because we don’t plan their work based on existing flight information, and we can’t react in real-time when it changes. There is no one-size-fits-all starting point for every business’s journey into innovation. I do not recommend changing everything at once. Start at the point where the greatest financial and personnel losses happen.,” says Sumskaite. The Role of External Specialists R. Sumskaite emphasizes that implementing change within an organization is impossible without an external specialist responsible for planning and executing the entire process from A to Z: ” The involvement of an external expert, in my opinion, is necessary for the effective adoption of innovation. If these duties are performed by an internal employee, there will always be some kind of manipulation because it leads to a conflict of interests.” She also notes that one of the essential responsibilities of this specialist is to find a middle ground between what employees and managers want and what is genuinely needed for a specific business, “Those involved in the change always want a miraculous system. Then it costs an extraordinary amount of money, deadlines extend to infinity, and people become disillusioned with the change because it takes too long, and the results are not visible. An external specialist must manage communication, prepare processes, initiate change, and ultimately facilitate the transition. They find solutions that generate value and return for the specific company.” Human Resources – Key for Innovation The CEO of Sensus Aero points out that organizations often tend to overlook the role of employees and expect extraordinary results solely from technology, “Everyone thinks that technological solutions will perform miracles, in truth, it’s the human behind the technology who plays the key role. We must understand that the human mind is an integral part of innovation; it must be involved in ongoing processes, even within the system itself.” According to her, this is why the external specialist involved in change management should also be responsible for training middle managers”. “Managers need to learn how to manage changes, and they often lack these skills. As we know, significant changes in aviation occur very rarely. Training in human resource management during changes is essential: what their role is at each stage, what needs to be done, what to pay attention to, how to manage themselves and their team. Dealing with people, especially during changes, requires talent, hard work, and patience,” says Sumskaite. Sensus Aero, a developer of new-gen software solutions for the aviation industry and a member of Avia Solutions Group, has announced the appointment of Renata Sumskaite as the company’s CEO. With an extensive background in finance and technology, Sumskaite brings over 23 years of diverse management experience to her new role, having led both in-house and remote global teams. “I am delighted to join Sensus Aero and develop a pioneering IT platform that would become the premier choice for ground handling and MRO (Maintenance, Repair, and Overhaul) organisations. In addition to integrating the latest technology into our software solutions, my vision for the company includes ambitious team development and business growth. The aviation sector needs to ramp up its digitization efforts, and Sensus Aero can help the industry streamline complex processes that still require too much manual input,” Ms Sumskaite says. Emphasising the importance of collaboration with researchers, Sumskaite cites optimising the algorithm for Sensus Aero’s ground handling ERP system among the company’s primary goals. Plans are also underway for integrating advanced technologies such as Artificial Intelligence (AI), Machine Learning (ML), and blockchain into Sensus Aero’s software offering, as well as expanding the company’s virtual reality training package by adding modules for pushback and other business needs. Sensus Aero is a digital technology provider for the aviation industry. The company is developing and providing an integrated Enterprise Resource Planning (ERP) optimisation platform, designed to increase and streamline every aspect of the MRO, Ground Handling, and Fuelling processes. Sensus Aero is part of the Avia Solutions Group family, the world’s largest ACMI provider (Aircraft, Crew, Maintenance, and Insurance), operating a fleet of 192 aircraft.